![]() ![]() Subsequently, unopen metrics will also be less accurate. Therefore, open metrics across all email platforms will be inflated and can not be relied on the way they were in the past as a way to know an end-user has viewed an email. With MPP, the action we count in our reports as an “open” happens for all mail that is accepted by Apple Mail servers (ie. ![]() However, this doesn’t affect other email apps used on Apple devices like the Gmail app on an iPhone.” With MPP, the action that has historically taken place when an email is opened by the end-user, will happen earlier in the email workflow and on Apple Mail servers.Īccording to Litmus, “MPP affects any email opened from the Apple Mail app on any device-no matter which email service is used such as Gmail or a work account. And it prevents senders from seeing if and when you’ve opened their email.”Īs part of their effort to protect end-user privacy, Apple has fundamentally changed the way mail is handled at the server level for all Apple Mail users. As Apple puts it, “Mail Privacy Protection hides your IP address, so senders can’t link it to your other online activity or determine your location. With all of the buzz around iOS 15 across the email marketing industry, we felt it would be helpful to provide a synopsis of changes that have taken place, what it means to our product and what our response has been to date.Īs part of their iOS 15 release earlier this month, Apple introduced a feature that is disrupting the email marketing industry – Mail Privacy Protection (MPP).
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